Last Updated: December 18, 2024
Welcome to Flow Free (the “Website”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, including the Flow Free®: Shapes game (the “App”). Please take a moment to review this policy. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We respect your privacy and are committed to protecting your personal information. We may collect the following types of information:
a. Personal Information
We may ask for personal details such as your email address when you contact us via the website or sign up for updates. This information is used solely to respond to your inquiries and provide you with service-related communication.
b. Usage Data
When you use the Flow Free®: Shapes game or visit the Website, we may collect data related to your interaction with the game or site. This can include information like device type, operating system, browser type, IP address, and user activity. This helps us improve our services and ensure the game and website function smoothly.
c. In-App Data
If you use the Flow Free®: Shapes app, we may collect anonymous data related to your gameplay experience, such as the number of levels played, in-game progress, time spent playing, and in-app purchases. This data is used to improve the game’s performance, content, and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve the Flow Free®: Shapes game and the Website.
- To respond to your inquiries and provide customer support.
- To personalize your experience and improve your gameplay.
- To send periodic updates or important notifications related to the game or Website.
- To comply with legal requirements and protect our rights and users.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except as described below:
- Service Providers: We may share your data with trusted third-party service providers who assist in operating the Website and providing game-related services (e.g., analytics, cloud storage). These service providers are bound by confidentiality agreements and are only permitted to use your information to help us provide our services.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
4. Data Security
We take reasonable precautions to protect your personal data. While no method of data transmission over the Internet or electronic storage is 100% secure, we employ a variety of security measures to safeguard your information. However, we cannot guarantee complete security.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct any personal information that is inaccurate.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link included in each email.
To exercise any of these rights, please contact us at service@flowfree.site.
6. Third-Party Links
The Website and the Flow Free®: Shapes app may contain links to third-party websites or services that are not owned or controlled by Flow Free. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you use.
7. Children’s Privacy
The Website and the Flow Free®: Shapes game are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Last Updated” date will be revised. We encourage you to periodically review this policy for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Flow Free
Email: service@flowfree.site
Address: Robert-Bosch-Straße 23, 71116 Gärtringen,Germany
By using our services, you acknowledge that you have read and understood this Privacy Policy.